# Edit Reply

Overview

Enables editing of ticket reply. Please read carefully. Click example images to display full size version in new tab/window.

Screenshot

Reply Info

Comments - Enter comments. Use BB code for formatting. Clicking the crosshair icon in the text area will expand the textarea. Useful on small devices.

Custom Fields

Displays only if custom fields exist for ticket department. If a department has no custom fields the "Custom Fields" tab will be hidden. Complete field information as required.